Couch Compass support

Questions about tracking shows or games, notifications, Friends, or your account? Send us a note and we'll help you get back on track.

Contact us

Email [email protected]. Include your device, app version, what you expected, and what happened. Screenshots help when something looks wrong.

Please don't send passwords, sign-in links, or verification codes.

Email support

Report a problem

Signed-in users can also send a report from Settings in the app. If you can't sign in, email us instead.

Your data

Export your library or permanently delete your account from Settings → Your Data. For other privacy requests, email the address above.

Quick answers

Missing an episode alert? Check notification permission on your phone, then open Couch Compass → Settings → Notifications to check your setup, alert time and per-show preferences.

Changing phones? Sign in to the same Couch Compass account to restore your synced TV and game tracking.

What can friends see? Sharing is optional. Your profile and TV/game activity controls are in Friends; you can remove, block, or mute friends there.